IAE Ltd Privacy & Cookie Policy IAE Ltd is located at Little Staughton Airfield, Bedfordshire, MK44 2BN, this privacy policy will explain how our organization uses the personal data we collect from you when you use our website. Topics: • What data do we collect? • How do we collect your data? • How will we use your data? • How do we store your data? • Marketing • What are your data protection rights? • What are cookies? • How do we use cookies? • What types of cookies do we use? • How to manage your cookies • Privacy policies of other websites • Changes to our privacy policy • How to contact us • How to contact the appropriate authorities What data do we collect? Our Company collects the following data: Personal identification information including Name Email address Phone number Company Details Aircraft Details Etc. How do we collect your data? You directly provide IAE Ltd with most of the data we collect,. we collect data and process data when you: Place an order for any of our products or services. Voluntarily complete a customer survey or provide feedback on our website or via email. Use or view our website via your browser’s cookies. When you request PPR When you fill out our enquiry from How will we use your data? Our Company collects your data so that we can: • Process your order and manage your account. • Email you with special offers on other products and services we think you might like. • Process you application for PPR In connection with governing authorities in respect of your Aircraft (including the FAA/CAA) If you agree, Our Company will share your data with our partner companies so that they may provide you their products and services. • Federal Aviation Authority • Civil Aviation Authority • Any companies who may be providing third party services in respect of your aircraft (with your agreement) When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. How do we store your data? Our Company securely stores your data at our head office (details above), Our Company will keep your data for 10 years or such time as is required by any governing authority. Once this time period has expired, we will delete your data by removing data from our internal databases. Marketing Our Company would like to send you information about products and services of ours that we think you might like If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data, if you no longer wish to be contacted for marketing purposes, please click here or email stopemails@iae.org.uk . What are your data protection rights? Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete. The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions and subject to the requirements og governing bodies such as the CAA/FAA and current laws. The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions. The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: Email us at: info@iae.org.uk Call us: 01234 750 661 Or write to us at: IAE Ltd Little Staughton Airfield Bedfordshire MK44 2BN Cookies Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology For further information, visit allaboutcookies.org. How do we use cookies? Our Company uses cookies in a range of ways to improve your experience on our website, including: • Understanding how you use our website • Processing online forms What types of cookies do we use? There are a number of different types of cookies, however, our website uses: Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first- party and third-party cookies are used. Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. How to manage cookies You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. Privacy policies of other websites The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. Changes to our privacy policy Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 21st November 2021 How to contact us If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at: info@iae.org.uk Call us: 01234 750 661 Or write to us at: IAE Ltd Little Staughton Airfield Bedfordshire MK44 2BN How to contact the appropriate authority Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. Website: ico.org.uk Telephone: 0303 123 1113 Address: Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF